Self-perfection
a good salesman, must have a good quality. This quality, including psychological quality, professional quality and other aspects. A good salesperson should pay more attention than others their own etiquette and image quality of the image is also seen as one of their own.
enrich your knowledge
in professional, sales staff should be experts, but do not have to answer questions about all aspects of products and technologies, as long as know where to find answers to these questions. Sales staff to be
sales staff need to learn all the time. First like me do, dig out all their knowledge and ability, and constantly sum up and improve; to customers learn, learning customer domain knowledge, products and applications, or even market to the customer learning experience; to the technical products and technologies to learn ; to the boss and colleagues to learn from sales of the company's strategy and style and the experience of success and failure; to sociology, because sales are going through daily sales and purchase process; to read more books for people in sales, their reading each book may come in handy at work, more books will improve their sales level.
more extensive knowledge of sales staff and sales of the more chance of success. At the same time dealing with salesmen and customers, what are likely to run into. Their own preferences and expertise has nothing to do with the professional look, but the trouble of customers at any time will come in handy. If to seize the opportunity to help on one, will make be appreciated, with admiration for the success of open market situation.
laws of success
extensive knowledge, your sales will play an unexpected role.
time watching your
life, some salesman is often argued that to go out every day, how can there be time for clean clothes, and even dating are depressed and his girlfriend to go. Marketing efforts, although a rewarding job, but really hard. However, a clever salesman should know, appearance is his first card.
marketing guru Frank? Berg also said that the appearance of charm can make you popular everywhere, raunchy bad impression at first glance give the impression that a salesman had lost the initiative.
Some people say that dressing up is not a panacea, but it is totally inappropriate dress will not do, these words really makes sense. If your well-dressed, confident nature will substantially increase. Can be seen, dressed different, give the impression will be different. For salesmen, people tend to be attractive people.
everywhere selling industry is something to taste good dress, a salesman of high style, often take the lead. However, this does not mean that the more ornate the better dressed, the salesman, the most important is the appropriate dress appropriately, in order to get customers attention and goodwill. Appropriate clothing is the key instrument, so the salesman should pay attention to clothing and gear. wearing apparel
no fixed pattern, it should be based on the expected cases, the types of goods to sell flexible. In general, the salesman white shirt and tie, dark suit is appropriate. If the intent to wear fancy dress, a way to give you impress customers is unwise.
clothing salesman should visit with their clients to dress in good agreement, if the contrast is too large, your customers will be hard to accept you and sell you the goods. If you visit the customers and the casual dress style is casual, and you are wearing a starched suit, shiny shoes, jewelry, and it is undoubtedly look for a dead end.
clothing salesman and the customer should also be occasions where the line, if you sell the object is in the workplace, the dress should be more formal; if the object is visited at home, you should dress casually some; if the object of your senior managers to visit, you should pay attention to clothing brand, texture.
neatly dressed salesman should also pay attention to shape and develop good health habits. Male salesman should always fix his beard and hair, gives a feeling full of energy, unkempt, slovenly untidy, it will lose the chance of success marketing.
laws of success
best dress is not the most beautiful, but the most decent.
leave a good first impression
there was a prolific career sales marketing experts repeatedly warned colleagues to get involved: in the sales industry, understand the image of the packaging, giving a good first impression can become always the winner.
these words is indeed the voice of experience. People are important If the two sides first met, leaving a negative first impression, then even if your professional ability, you also have the opportunity to be very difficult to prove.
the contrary, if you give the customer leave a good first impression, you have the opportunity to display their talent was. Because
dress of a person can directly reflect his training, temperament and sentiment. It is often recognized in others before you or your talent revealed the kind of person you are. Therefore, the sales staff to want to make their work more effective, in the first when meeting with customers, you have to make efforts in this regard.
In short, the modification of appearance to pay attention to coordination, not only with the sales staff's own appearance, temperament, capacity and coordination of the external environment, but also gives a
laws of success
as a qualified salesman, no time can neglect their own instruments. We must do our customers give to leave a good first impression, only the customer to accept your case, he would consider accepting your merchandise.
indecent manner likely to cause sales failed
growing emphasis on self-image in people today, we still regret that the surface looks decent number of sales representatives, in the face in full view of customers or make some indecent act, so that The image of the greatly reduced. Therefore, in daily life, should be used to avoid conscious but very indecent manner.
The following are several common indecent behavior:
(1) publicly itching. Itching action is indecent, and if you scratch in public, customers will have bad associations, such as the skin, does not love a clean, etc., make people feel uncomfortable.
(2) smoking. In a non-smoking customers do not respect each other in front of smoking behavior, this will not only make the other feel uncomfortable, you will make him
(3) yawn, yawn. This will make customers feel that your spirit is poor or impatient.
(4) facing the customer coughing or spitting. This is also a bad habit should be eliminated. Everyone should clearly understand that spitting is a bad behavior undermine the health, leaving aside for others to see what to think after you spit such a move in itself means that you lack self-cultivation.
(5) talking, shouting. This behavior makes the customer feel you arrogant. Without taking into account the feelings of a people, how others will provide customers with detailed service?
(6) cross arms across their chests, Yaotouhuangnao. Such behavior will make the customer feel that you are not careful section, is a careless person.
(7) in public in the mirror. Sales staff to do so appears to be too focused on their looks or lack self-confidence, but also an expression of arrogant, easily lead to resentment customers.
(8) feet apart and, reach, human, half lying on the chair. This is very lazy, and bred, the customer does not respect. Etiquette is the key to sales success.
(9) take public transport, rush, do not line up. The pushing and shoving, refused to give the habit, should be resolutely rejected. Courteous to the elderly in public places, women and children, is a basic human virtue, is the embodiment of high quality.
etiquette and cultural qualities of individuals within the mental outlook of the external manifestations. Only by establishing a connotation, we have very good image, the customer will be pleased to accept you and give you a sales and service opportunities. As a sales staff, every word must be responsible for the company's image.
actually sell products sell themselves. Sales staff is a good image of an important foundation to build customer confidence.
pay attention to the art of talking
speaking sales staff and customers, the attitude to be humble and polite, so that customers feel that you are well bred. Polite people would be welcomed by the people.
1. try to make customers comfortable with the language
If the customer speak dialect, and you know exactly what he said dialect to dialect and customers can talk to, so that both harmonious atmosphere, the two sides can narrow the psychological distance and enhance their feelings; if customers are not familiar with the dialect to Mandarin conversation, because it is not authentic dialect may cause a misunderstanding in the communication; if the presence of several people simultaneously, and not all people speak the same dialect, the best communicate in Mandarin, do not no one else to speak with one of a particular dialect, so that other people clueless and feels embarrassed.
2. and more in simple language
plain language most easily accepted by the public. So, you want to use the language with the popularization of multi-statement, with less use of the written statement.
3. speak sense of propriety
Tan Xing is strong when the customer, be focused to listen, do not rush with the customer Buddist.
for things they do not know and avoid hard-charging professionals, in order to avoid wrong laughing stock, a customer left without professional rhetoric impression.
not in front of customers about the defects of others and privacy. After hearing these customers will you lose confidence in talking about, because he worried about you to other places to spread his privacy.
not easily lead to disputes about the topic, to avoid conflicts with clients.
vulgar words to avoid the example cited, so that customers feel embarrassed, or think you do not quality. the appearance of the dynamic behavior
etiquette
relative to the oral language, behavior is a silent language, some people call it
Specifically, the
1. sit like bells
so-called Akira.
sales personnel to the client's home to visit, do not sit too lightly, because it not only will not let customers think you are kind, but will think you are impolite. If it is in their own homes,UGGs, although free, but they still need to pay attention to his behavior the image to show respect for the guests.
seated Precautions:
sit down, do not frequently convert posture, and do not look around.
upper body to naturally stand upright, not upside down. If you sat down and leaned back, or coy, it will be annoying. Never make too
legs open, feet should be flat dropped to the ground, and not high in Qiaoqi to shake or jitter.
when talking with customers not to put in his chest and arms across the body back, as this may give a casual feel.
Overall, the men's sitting to be correct, the sitting President should be elegant.
2. station, such as pine
so-called Here are asking for is time to have a pine stand's bearing, but not steadily.
good standing of the essentials is the chest, abdomen, body balance, his arms drooping naturally. Avoid Waibo, oblique waist, quite abdomen, Hanxiong, shaking feet, center of gravity, hands in both pockets.
standing men and women are not beautiful: Woman standing, feet spread was small toe or V-shaped; men standing shoulder width, smooth body, shoulders started. In short, the stand should be comfortable and natural, there are aesthetic and not pretentious.
3. line wind
chic walking the most beautiful human body can show the dynamic beauty. People often say Good posture makes you look Titaiqingying walk, vibrant.
is when walking upright, walking light, eyes front, moderate pace.
hands and body with the rhythm of the natural swing, should not have a hunched back, down, wriggled, twisted shoulder.
people walking together, to avoid cross-team line up, arms around, walking, talking and laughing loudly.
men should not smoke while walking, women should not eat snacks while walking. Develop a walking pay attention to his demeanor, the image of the habit.
4. handshake of learning
in daily communication, we shake hands when they meet become accustomed to greeting each other, respectively, when to shake hands goodbye. Others help themselves, the often expressed gratitude to shake hands; others success, we should shake hands and congratulate each other. It can be said, shaking hands through the people socializing, all aspects of communication, during which the stress can not be ignored. As a sales staff, met with customers, handshake etiquette is essential, therefore, the sales staff should pay attention to the details of shaking hands.
(1) the sequence of handshake. First hand the owner is generally the woman who first hand, the elders first hand, the higher first hand. When faced with customers, sales personnel should take the initiative to reach out, to make customers feel at home.
(2) handshake. Generally with the right hand, while watching each other, grip appropriate time should not be too long. Men and women shaking hands, the fingers of the other party generally Qingwo part, should not hold too tightly for too long. If the relationship is intimate, solemn occasion, the two sides of the hand holding to be down slightly after a couple of shakes. Shake hands can be expressed relative to a more intimate, more respect for each other.
(3) when the taboo handshake. Such as the rash hand; eyes wander, absent-minded; with gloves to shake hands; a long time do not let go, cross handshake; when people are shaking hands, running up and is shaking hands or greeting of people's grip; shook hands when the shot or the first hand sluggish does not reach out and shake hands after the wipe with a handkerchief.
laws of success
as a sales representative, in the face in full view of customers or make some indecent act,UGG bailey button, the image will be greatly reduced.
the time to results
than the competition site 10 minutes early, not just the simple figures are different, the meaning hidden behind it, the above example that the insurance company is the best proof.
their time.
First, you should use your time more efficiently.
up the trivial use of time
There is always work and work time between the air when people are in between what a waste of everything trivial with the fragments of time, such as other cars, waiting for the elevator, plane, the more or less there will be a moment of free time, if we take advantage of poor, the time will slip away; If these time accumulated, the effect is very significant.
such as a car salesman there in ten minutes time, if looked around aimlessly, is the lack of efficiency. If ten minutes a day waiting for the bus to use this time to think about going to visit their clients think about their own what to say, the next step of their arrangements to do something,UGG boots cheap, then you will be able to sell work smoothly. Do not underestimate the humble few minutes, perhaps precisely because of these few minutes of planning, marketing to your success.
develop a reasonable schedule
in the use of time, the most taboo is the lack of advance planning, think of where to be where this is the most waste of time. Salesmen visiting customers, from A to C customers in the customer's travel arrangements, there is a missing middle between the presence of B customers. C until the end customers to visit only when they thought to be around to go back to visit B customers, and this is to do a proper pre-trip planning is not due. Thus, the efficiency of doing things the natural straw. In addition, a time-saving tips of some personal business customers can also visit the complete line of Chengzhong Shun Road in order to reduce round-trip time of the waste, for example, utility bills, pay the telephone charges, send a letter and so on. Therefore, a complete itinerary of the table is indispensable.
everything should be timed
completion time for everything to be set to force yourself to actively control time. As the saying goes: For example, some salesmen for the convenience of working in the company one step away from a place to rent, because soon you can reach the company, but also easy to develop bad habits of procrastination, the result is often running late only to find the time.
fact, not a lack of time, but because of the negative attitude so that you neglect the importance of time. Therefore, to change their minds, they must use the correct and positive attitude towards managing your time, everything had to limit themselves to complete requirements. In this way, then things will be a complete one, this is the efficient work.
time is the most accessible and most easily wasted resources, so you should know how much should be created every hour production efficiency and income. If you want to earn 20,000 yuan a month, then you should calculate that if you work 25 days a month, then the daily income is 800 yuan, 800 yuan per day income, if divided by 8 hours of actual work time, then each hour of your income is 100 yuan, every time you spend an hour, you should ask yourself, my hour is to create the income of 100 yuan or 50 yuan has been wasted?
good reason why the high-income salesman, is because he know how to use it. In the same working hours per day, based on time management if you are 2 times the average person, you can visit customers every day is 2 times the normal sales staff. So even if your sales skills and the average turnover ratio and, like others, it can also create two times the performance and income.
Therefore, a salesperson does not know how to use the time is not possible to have a high income.
analysis of all those who have been hailed as a They always want to advance talks on the best plan drawn up for the timely provision to the customer. Therefore, the beginning of the formal interviews, most of their response is: the time savings and efficiency.
7 am a salesman, said the benefits to the office: , and the time schedule of amendments made to the previous day, and then other people can be more than an hour early from work.
salesman finish in the morning after the company, to be immediately out of the company, went straight to visit the scene. Do not sloppy or temporary office chores, it will interrupt the continuity of work. Sometimes, the director will be responsible for as you move too slowly to do:
While salesmen out to an early visit, but they can not do to prepare for the road. Should not have access to insufficient preparation, so the data available to the previous day, by the way your boss views.
laws of success
salesman is the freedom to spend their time,UGG boots clearance, and if you can not make good use of their own time, no sense of time, then the success of marketing does not arise out.
unfinished ... See sales staff must see (c)
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